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Contact

Badlime Promo and Apparel
2164 East Aurora Road
Twinsburg, Ohio 44087

+13304259150
http://www.badlime.com
sales@badlime.com

Badlime Promo and Apparel

Petitti Garden Centers

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Terms and Conditions

Art - Badlime's art services will be quoted on an individual case basis. Badlime will require either an Adobe Illustrator or Photoshop format (.ai, .eps, .cdr, .pdf, .psd, .png, .jpeg, .tiff). Art proofs are to be sent with this order verification and must be approved prior to production. Under Runs - We reserve the right to bill and ship 3% under the quantity ordered. Exact Runs: $25 additional fee Spoilage Allowance - All orders are subject to a 3% spoilage or one item (whichever is greater). If exact quantities are needed, the customer is responsible for replacing the necessary items within the spoilage allowance. Badlime is not responsible for manufacturer defects in apparel items. Abandoned orders - Any order not picked up within 90 days of order completion will be assumed abandoned and will be donated to a local charity. Customer will still be held responsible for payment. 3% processing fees will apply to all credit card payments Check-in Policy - Badlime will make every reasonable effort to ensure accuracy during the garment check-in process. However, Badlime will not be held responsible for minor discrepancies in color, particularly those involving shades deemed similar or variations arising from different dye lots when multiple vendors are used to source the same item. Decorated orders must be checked-in by customer/end user immediately upon receipt of order. Any discrepancies, damage, or other issues must be reported within five (5) business days of receipt. Failure to check in and report issues promptly may result in the forfeiture of claims related to order discrepancies. Any order that requires and art change/adjustment once approval of art based on a customer request is subject to a $25.00 change fee. DTF price subject to change if initial quoted dimensions differ from final approved art. Rev 3.18.26

Refund Policy

All products sold via our merch stores are custom made on demand, per order. Badlime will provide items as outlined on your order. While the size of items should be true to the size ordered, we are not able to guarantee fit. As such, barring decoration defects, Badlime does not accept exchanges or returns for merch store transactions when sizing is called into question. Scrapped items are not returned with complete order.

Delivery Policy

All orders are shipped within 7-10 business days unless stated otherwise. The shipping provider information and tracking number is provided by the shipping carrier and will be provided when the product has been shipped. The rate charged for shipping is based on the weight of the product and your location. Signatures are required on orders exceeding $10,000. If you have any questions about your shipment, please contact us with your inquiries at the information listed on our website.

Privacy and Security Statement

We value and respect the privacy of our customers. While operating our business and interacting with you, we collect, use, and share personal information in order to process and fulfill your orders. To learn more about how information relating to your orders is collected, used, shared, and to see the choices and rights available regarding your personal information please visit: /privacy

Secure Checkout Policy

When you place orders on our websites or through our mobile applications, all of your order information, including your credit card number and delivery address, is transmitted through the Internet using Secure Sockets Layer (SSL) technology. SSL technology causes your browser to encrypt your order information before transmitting it to our secure server. SSL technology, an industry standard, is designed to prevent someone other than operators of our websites from capturing and viewing your personal information. While we use industry standard means to protect our websites and your information, the Internet is not 100% secure. The measures we use are appropriate for the type of information we collect. We cannot promise that your use of our websites or mobile applications will be completely safe. We encourage you to use caution when using the Internet.